13 Oct Help! I don’t have access to my Business Manager account
Here’s a step-by-step blog on how to contact Facebook support when you’ve been hacked or need to claim your Business Manager account:
Step 1: Access the Facebook Support Page
To begin, go to Facebook’s support page for businesses. You can access it using the following link: Facebook Business Support.
Step 2: Identify Your Issue
Once on the support page, you will see various categories of issues. To contact Facebook support, you first need to identify the specific problem you’re encountering. In this case, let’s assume you’ve been hacked or need to claim your Business Manager account. Select the appropriate category or use the search bar to find articles related to your issue.
Step 3: Browse Help Articles
Facebook provides a series of help articles that can assist you in resolving your problem. Before contacting support, it’s recommended to browse through these articles to see if they contain answers to your questions. This can save you time.
Step 4: Click on “Get Help from an Expert”
If you can’t find a satisfactory answer in the help articles, you can click on the “Get Help from an Expert” option. This will allow you to directly contact Facebook support.
Step 5: Choose the Contact Method
Once you’ve clicked on “Get Help from an Expert,” Facebook will offer different contact methods. You typically can choose between live chat, sending an email, or another contact option. Select the one that suits you best.
Step 6: Explain Your Issue
After selecting the contact method, Facebook will ask you to provide details about your problem. Be clear and precise when describing your issue. If you’ve been hacked, explain what happened. If you need to claim your Business Manager account, state the reason for your request.
Step 7: Wait for a Response
After submitting your request, you’ll need to wait for a response from Facebook’s support team. This may take some time, so be patient. Make sure to regularly check your email or your Facebook account notifications for responses from the support team.
Step 8: Follow Support Instructions
When you receive a response from Facebook support, follow their instructions to resolve your issue. They may ask for additional information or provide you with steps to follow. Be sure to cooperate fully with them to resolve your problem.
By following these steps, you should be able to contact Facebook support and get assistance in resolving your problem, whether it’s related to a hacked account or claiming your Business Manager account. Good luck!